Privacy Policy | Famewala - Legal Compliance

Compliant with IT Act 2000 & DPDPA 2023

Privacy Policy & Data Protection

Last Updated: February 03, 2026

1. Introduction

Welcome to Famewala. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application. By registering via OTP and using our services, you agree to the terms outlined here.

2. Information We Collect

Registration Data: Mobile number, OTP verification details, and your chosen account password.
Profile Information: Name, Profile Photo, and Bio.
Safety & Reporting Data: When you use the **User Report** or **Content Report** feature, we collect details of the report to investigate violations of our community guidelines.
Financial Data: Bank account details and KYC documents (PAN/Aadhaar) for processing wallet-to-bank transfers.
User Generated Content (UGC): Images and videos you upload to the platform.
Social Interaction Data: We track your **Likes, Dislikes, and Follower/Following** lists to personalize your content feed and improve user experience.

3. Dynamic Branding & Media Usage (Special Disclosure)

Famewala offers a unique branding service. By uploading content, you acknowledge and agree that:

If a Paid User downloads your content, their Profile Picture and Name will be overlaid on the media.
If an Unpaid User downloads content, the Famewala watermark will be applied.
Your content is shareable and downloadable by other users as part of the platform's core social functionality.

4. Wallet & Rewards System

Our "Coin Wallet" tracks your earned rewards. Data related to your wallet transactions is stored securely. To prevent fraud and comply with Indian Tax Laws:

Withdrawals to bank accounts require valid bank details.
KYC verification is mandatory for transactions exceeding the limit set by RBI/Government guidelines.

5. Data Sharing & Disclosure

We do not sell your personal data to third parties. However, we share information in the following circumstances:

Public Platform Sharing: As a social media app, your profile name and photo are shared with other users when they download your content via our Dynamic Branding feature.
Banking & Payment Partners: To process your wallet-to-bank transfers, essential financial data is shared with RBI-regulated banking partners and PCI-compliant payment gateways.
Service Providers: We share limited data with trusted third-party providers for OTP services, cloud storage, and analytics to improve app performance.
Legal Compliance: We may disclose data if required by law, court order, or government authority (under IT Act 2000) for fraud prevention or security purposes.

6. Data Processing & Security

Your data is encrypted using SSL technology. Passwords are stored in a hashed format, meaning we cannot see your actual password. Social interactions (following) are processed to personalize your feed.

7. Data Retention & Deletion

We store your data as long as your account is active. Account Deletion: You can request to delete your account. Upon request, your profile and personal data will be removed within 30 days, except for data we are legally required to keep (like financial transaction logs).

8. Community Guidelines & Content Moderation

To ensure a safe environment, users are strictly prohibited from uploading:

Sexually Explicit Content: Nudity or pornographic material.
Violence & Hate: Content promoting self-harm, violence, or hate speech against any religion or community.
Harassment: Content intended to bully or defame other users.

Action on Violations: Content reported via our Content Report system will be reviewed within 24-48 hours. Violations may result in a permanent ban and forfeiture/freezing of your Wallet Balance.

Mandatory

Famewala is a curated platform. To maintain quality, we only allow specific categories of content:

Permitted Content: Only Motivational, Quotes, Informative, Greetings, and Educational content are allowed.
Strict Admin Review: Every piece of content uploaded is manually reviewed by our Admin team.
Final Decision: The Admin holds the absolute and final authority to approve or reject any content. If content is found irrelevant or violates our safety rules (Nudity, Hate Speech, etc.), it will be rejected without notice.

9. Your Rights under DPDPA 2023

Right to Access: Know what data we hold about you.
Right to Correction: Update your profile or bank details anytime.
Right to Withdraw Consent: You can stop using the app and withdraw consent for data processing.

10. Grievance Redressal Officer

In case of any privacy concerns or data-related issues, contact our DPO:

Grievance Officer: Head of Support Team

Email: grievances@famewala.com

Address: Shop No.193, 1st Floor, CS-18, RHB, Sector 19 Pratap Nagar, Sanganer, Jaipur Rajasthan-302033

We acknowledge complaints within 24 hours and resolve them within 15 days.